• The monitors are powered on and set to the correct inputs. You can usually change the input using a physical button on the monitor. TVs and monitors connected via DisplayPort will "disconnect" from the computer when they're powered off or set to a different input.
• The Windows display settings. Do all of the monitors show up there? If so, please send us a support request using the Help > Support Request button in DisplayFusion.
• The video card drivers are installed and up to date. You can usually get them from the NVIDIA or AMD websites, or from the website for the manufacturer of your computer.
• The cables. Make sure they're plugged in tightly, and if that doesn't resolve it, try swapping them for other known good cables.
• The computer. Connecting the missing monitor to another computer.
• The monitor. Swap the monitor with another known good monitor.

• Try switching inputs on the monitor. This is usually done with a physical button on the monitor itself.
• Get up close to the monitor and have a look at the screen. If you can see a very faint image of the windows on the monitor, it's most likely that the backlight in the monitor is broken. In this case, the monitor will appear normally to Windows, but without a backlight, it's nearly impossible to actually see what's on the display.

We're excited to announce that we've added a new API endpoint (setDeviceTemplate) for changing the template on devices.

To use this endpoint, you'll need an API token that has read/write permissions. You can view and configure tokens on the Organization > API page.

To perform a quick test and view more details about the setDeviceTemplate endpoint, navigate to Organization > API > Documentation > setDeviceTemplate.

Testing the Endpoint

If you have any questions, concerns, or issues when using CloudShow, please don't hesitate to contact us!

We're very excited to announce that TrayStatus 4.0 Beta 1 is now available for download! This beta fixes a bunch of issues and adds a couple of new features.

TrayStatus 4.0 Beta 1 Highlights

• Added a Triggers feature for automatically toggling caps/num/scroll lock keys
• Added a 'Fix Performance Counters' button in the Settings window
• More languages included
• Double-clicking a tray icon now correctly toggles that key
• Restoring settings now uses the custom backup path when it's configured
• Resolved an issue that caused the tray icons to get moved around, or moved to the overflow constantly

Updating TrayStatus

We encourage everyone to update to this new version today to take advantage of these improvements. If you've already purchased TrayStat, it's a lifetime license, so you can upgrade to this version at no cost! If you would like to see a complete list of all the changes, please visit the TrayStatus Beta Change Log.

We're excited to announce that we've added a new "live preview" feature for previewing device configurations. Using this, you can see exactly how every screen and frame will look on the device itself.

To view the live preview for a device or template, navigate to the device or template's configuration page, then click the "Live Preview" link at the top of the page. You'll be prompted to confirm the action.

The Live Preview Link

You can also view the live preview for a device by clicking the magnifying glass next to the device on the Dashboard.

The Magnifying Glass Icon

Here's a live preview from one of our sample devices:

Sample Live Preview

We're excited to announce that we've added a new "recycle bin" feature for handling deleted devices. Now, when you delete a device, it will move to the built-in "Deleted Devices" group so that you can easily restore it in the future if needed. Devices in the "Deleted Devices" group do not count towards your active devices with regards to billing.

To delete a device, navigate to the device's configuration page, then click the "Delete Device" link at the top of the page. You'll be prompted to confirm the action.

The Delete Device Link

If you navigate to the Devices page, you'll see a new built-in group called "Deleted Devices." The device you just deleted should show up there. Note that the main Dashboard does not show the "Deleted Devices" group.

The Deleted Devices Group

To restore the device, you can either drag the device from the "Deleted Devices" group and drop it on another group, or you can click "Undelete Device" on the device's configuration page.

The Undelete Device Link

To permanently delete the device, click the "Permanently Delete this Device" link on the device's configuration page.

The Permanently Delete Device Link