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Support Forum Changes

July 6, 2011

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Over the next few weeks we'll be rolling out updates to the Support Forums for all Binary Fortress product pages. The FileSeek and LogFusion pages have already been updated!

Update: all Discussions have now been moved! You can view a list of the new Discussion area here: http://www.binaryfortress.com/Forum/

We're pretty excited about the changes, but here are some things you should know:

  • The new Support Forums will be called "Support Discussions" and will replace the old Support Forums
  • Support Discussions pages will be integrated into the individual product pages, listed under the Support menu
  • Your account will be integrated with the DisplayFusion Customer Portal, so you'll have one less password to remember
  • Your login email address will remain the same as the old Support Forums, but you'll need to set your password using the "I forget my password" link before logging in for the first time
  • Your profile image will use Gravatar
  • All existing topics and posts will be imported into the new Support Discussions
  • Your current alias and post count will be imported into the new account
  • Once a product page has been updated with the new Support Discussions, the old board will be redirected to the new Support Discussions page

We'll be updating each product page individually, with DisplayFusion being the last one to get the update. If you have any questions, concerns, or feedback, please don't hesitate to Contact Us.

Thanks!
The Binary Fortress Team

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