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Author Topic: Blue vertical line on win 7 screen after installation  (Read 418 times)

mailofjon

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Blue vertical line on win 7 screen after installation
« on: February 07, 2010, 10:29:31 pm »

I had Display Fusion pro installed, then got this blue vertial line on the screen. the line won't disappear even after uninstalling DF pro. How to get rid of this line?
« Last Edit: February 08, 2010, 06:20:14 pm by Jon Tackabury »
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Jon Tackabury

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Re: Blue vertical line on win 7 screen after installation
« Reply #1 on: February 08, 2010, 10:18:32 am »

Is the line on your physical monitor, or as part of your wallpaper? If it's just wallpaper, use the Windows wallpaper utility to change your wallpaper.
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mailofjon

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Re: Blue vertical line on win 7 screen after installation
« Reply #2 on: February 08, 2010, 01:06:18 pm »

It's on my physical monitor, I changed the wallpaper, background but could not get rid of it.
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taoyue

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Re: Blue vertical line on win 7 screen after installation
« Reply #3 on: February 08, 2010, 02:41:23 pm »

Most likely unrelated to DisplayFusion.

The problem is probably in the display driver.  You may have to upgrade the driver to a version newer than the auto-update version on Windows Update.  On a laptop, you may also have to update the BIOS.  In some cases, you may even have to downgrade the driver instead, to an older version before the bug was introduced.  In that case, you will need to turn off automatic updates for drivers.

If you're really unlucky, it'll be the hardware.  But most of the time, it's the driver.  I've seen display drivers cause all sorts of problems: a vertical line (mine was green), junk on the screen, parts of the screen turning black, flickering in window refreshes, etc.  Display drivers are the most unreliable part of a modern computer system.
« Last Edit: February 08, 2010, 02:43:49 pm by taoyue »
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Jon Tackabury

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Re: Blue vertical line on win 7 screen after installation
« Reply #4 on: February 08, 2010, 06:20:08 pm »

@taoyue: These were my thoughts as well.

If the line is on your physical monitor, it sounds more like a hardware issue, sorry. :(
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mailofjon

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Re: Blue vertical line on win 7 screen after installation
« Reply #5 on: February 08, 2010, 10:39:20 pm »

I'm not that techy enough to play with driver update selectively. It's new laptop, so I just did a disk recovery to bring it back to factory status. Plus is that the blue line is gone, but minus is that I'm not sure about the root cause..and whether to have DF pro on again..
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Kevin F.

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Re: Blue vertical line on win 7 screen after installation
« Reply #6 on: February 09, 2010, 03:59:12 pm »

Well if anything, you can try it again. If it DOES come back up, you already have a reliable way to fix it. If it DOES come back, please inform us of the make, model, and any special hardware or software you have, I would personally like to inform the developers of the issue.
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Jon Tackabury

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Re: Blue vertical line on win 7 screen after installation
« Reply #7 on: February 09, 2010, 04:39:00 pm »

I would be interested to know if the blue line does return with DF installed, but if you don't want to chance it I understand as well. However, I can safely say that no one else has ever reported an error like this, and I don't think DF could cause your monitor to have a blue line across it. :)
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