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A Slap in my Canadian Face

Mon, May 7, 2007

General

I recently tried out a copy of Microsoft’s Office Accounting Express 2007 software package, and liked what I saw. I was even happier when I received this email in my inbox this morning:

Dear customer,

Our records indicate that you have downloaded Microsoft Office Accounting 2007. Please take a short survey to tell us about your experience with downloading, installing and using Office Accounting and we’ll enter you in a drawing to win an Xbox 360.

The survey should take about 5 minutes to complete. Your feedback will be used to improve Office Accounting and will never be shared with any third parties or used for marketing purposes.

Click here to take the survey.

Thanks in advance for sharing your opinions with us.

Paul Prokop,
The Microsoft ideaWins Team

Cool, I thought to myself… I have valid feedback for the product, and I want an Xbox 360 - a win-win. So I followed the link. “Question 1: Do you live in the USA?”. “No”, I clicked. I clicked next and was greeted with a “thank you for participating in our survey” message. Ummmm… what?

Does my Canadian opinion not matter? I guess not… oh well. Thanks Microsoft.

This post was written by:

Jon Tackabury
Binary Fortress Software, Lead Developer

1 Comments For This Post

  1. foobar Says:

    “It’s tough to sleep with an elephant.”
    - Pierre Trudeau

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